On the contrary, it calls its critics “lazy.” This is because DingTalk’s target client isn’t the user it’s the manager. But DingTalk, unusually for the software business, doesn’t seem to care what users think of its product. Slack, which doesn’t seem designed with user well-being in mind, has at least responded to user feedback by adding topic threads to its chat feature. “DingTalk is a high-tech, modern day shackle used by management to treat employees as slaves,” commented another user. “I really feel DingTalk is like hell, especially when I finally have some time off and want to have a good sleep but am awakened by ‘Ding’ messages,” said one user. Some employees consider that “Orwellian” and invasive. Like Slack, which has its own set of critics, DingTalk has some added features that allow managers to keep tabs on their employees twenty-four hours a day, seven days per week. First launched in 2015, it is now used by 10 million companies for intraoffice communication-even when employees are not at work. This isn’t the first time DingTalk has received bad press. That said, according to critics, DingTalk probably deserves its one-star rating. Of course students will be students and some online truants were even paying companies to attend online classes for them. Jane Li, “ What is DingTalk, Alibaba’s Slack Equivalent that Quarantined Kids in China Hate?” at QuartzĭingTalk’s management responded by posting a video asking students to stop giving one-star reviews, pointing out that it is not DingTalk’s fault that students have homework to do “Thanks to the app, the piles of homework finally came back to me again and I can see the loving faces of teachers everyday! I love it so much, my beautiful DingTalk!” wrote a student… sarcastically on the app’s IOS page. Some complained that the clock in/out function means they can’t sleep late, and have to follow the school’s schedule at home. But students have flooded DingTalk with one-star reviews in hopes of getting it booted from the App Store:įor many Chinese students, the app has stripped them of the already very limited freedoms they had during this unexpected time out of school. The company recently added features such as homework assignments, online grading, and online test-taking to develop a virtual classroom for about 50 million students. But the app that the Chinese school system is using has angered many students.ĭingTalk (in Chinese, Ding Ding) is a clock in/clock out virtual meeting program provided by Chinese retail giant Alibaba. Students and employees in China, like many across the globe, are adjusting to learning or working from home under quarantine in the midst of the COVID-19 pandemic. Share Facebook Twitter LinkedIn Flipboard Print arroba Email
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